You have direct access to and the ability to modify most of your core account details through our Nivafy apps. Additionally, our ‘Download My Data’ feature empowers you to obtain a copy of information not readily accessible through our apps, presented in a transferable format for your convenience. This enables you to relocate or store it as you see fit.

To ensure the security of your personal data, we may request identity confirmation or additional information before granting access or allowing updates. Please understand that there could be instances where we may decline your request for access or modifications. This could occur if fulfilling the request poses a risk to the privacy of other users or if it violates any legal regulations. Your privacy and the security of your data remain our top priorities.

Yes, for an up to date overview see the section “How We Share Information” in our Privacy Policy.

For an up to date overview of the information we collect, please see the section “Information We Collect” of our Privacy Policy.

In essence, we share your information under specific circumstances. For instance, when you choose to contribute to Our Story or send a message through Nivafy’s Tellefy, your details, such as your username and Nivafy code, are typically visible to others. Additionally, we share information within the Nivafy AI Inc. family of companies, with trusted service providers and business partners who help us deliver our services, and when we are legally obligated to do so.

For a comprehensive understanding of our data sharing practices, kindly consult our Privacy Policy.

When you send Nivafy your data, it’s directed to our servers, including those hosted in the United States. These servers, including those on which your data is stored, are primarily maintained by Amazon Web Services (AWS).

In case we need to transfer your personal data to a location outside your residing country or region, including for storage purposes, we ensure that adequate protections are in place as mandated by the law. Specifically, we provide this safeguard for users in regions like the European Economic Area (EEA), UK, Switzerland, and other jurisdictions with cross-border data transfer requirements. These protections typically involve internationally recognized contractual clauses, such as the EU Standard Contractual Clauses and UK International Data Transfer Agreement.

For comprehensive details on the duration for which we retain various types of content, you can refer to our Privacy Policy.

The most up to date overview of the purposes for processing can be found in the section “How We Use Information” in our Privacy Policy,

While we’d be sad to see you leave Nivafy, we understand that it’s your decision and we want to make it straightforward for you. If you wish to delete your account, simply follow the instructions provided here.

Please Note: Deleting your Nivafy account will also terminate your access to any other associated entities within the Nivafy platform.

Maintaining privacy can be challenging if you don’t feel both safe and secure. That’s why at Nivafy, we offer you security features such as Login Verification (a form of two-factor authentication) to protect your account. Moreover, we invest significant efforts to secure our own infrastructure. For more information on how we protect your privacy, please refer to the Privacy Policy.

You can read more about Nivafy’s retention practices in the section “How Long We Keep Your Information” of our Privacy Policy,

If you’re based in the EU, you can always file a complaint with the supervisory authority in your Member State. For example, if you’re based in the UK you can file a complaint with the Information Commissioner’s Office..

Click here for more information.

If you are located within the EU, you are granted the right to object to our handling of your data. For many types of data, we have given you the option to easily delete it if you no longer want us to process it. For other categories of data, we’ve provided the feature to halt the use of your data by simply disabling that particular functionality. These actions can be performed within the Nivafy app.

If you have concerns about our processing of other types of information, please feel free to get in touch with us by filling out this form.

You may have particular privacy rights according to your geographical location. For instance, in the United States, residents of certain states like California have explicit privacy rights. Users in the European Economic Area (EEA), the UK, Brazil, the Republic of Korea, and other territories also have specific rights. We maintain a current summary of these state and region-specific disclosures here.

The details provided above should equip you with the ability to exercise your rights to access, portability, rectification, and erasure, and permit you to object to data processing. If the information given does not address your request, or you wish to exercise any rights not covered here, you can submit a request through this form.

In some states you also have the right to opt-out of targeted advertising. We provide all of our users the ability to do so by adjusting your in-app advertising preferences to turn off activity-based ads as described here.

For more information about EU General Data Protection Regulation (GDPR), EU ePrivacy Directive, California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), and the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA) click here.

Indeed, we gather some information deemed sensitive under U.S. state privacy laws. For a current overview of the information we collect in California, please refer to our U.S. State Privacy Notice.

If you are a resident of California, you have the right to request that Nivafy restrict the use and disclosure of your sensitive personal information (such as precise geolocation data). You have the option to activate precise location data sharing in your Nivafy app and in your device’s settings. However, if you wish to share precise location for certain app features (like Nivafy’s location-specific functions), but not others (like precise location-based ads), you can do so in your Nivafy app by following the instructions here.

Starting from January 1, 2023, residents of Virginia and from July 1, 2023, residents of Colorado and Connecticut have the right to appeal if a privacy rights request is denied. If we deny your request, you are entitled to challenge that decision. At that time, we will provide you with the necessary information to lodge an appeal. Alternatively, you can appeal a decision by filling out this form. Please note that appeals may only be submitted (and Nivafy will only respond to appeals) in relation to decisions by Nivafy to deny your rights to: (i) understand the data Nivafy processes about you, (ii) access your data, (iii) download your data, or (iv) delete your data.