Frequently Asked Questions About the European Digital Services Act

What is the European Digital Services Act (DSA)?

The European Digital Services Act (DSA) is a recently introduced regulation within the European Union (EU) designed to govern a range of online services. This encompasses social media platforms, online marketplaces, search engines, as well as very large online platforms (VLOPs) and very large online search engines (VLOSEs).

The DSA has several key objectives:

  1. Enhancing Content Moderation Transparency: It seeks to establish clearer transparency requirements for content moderation processes employed by online platforms.
  2. Improving Content Recommendation and Personalization Transparency: The DSA aims to enhance transparency in content recommendation and personalization algorithms, allowing users to have more insight into how content is curated and delivered to them.
  3. Strengthening Reporting of Illegal Content: The DSA intends to simplify the process of reporting and removing illegal content from online platforms, thus contributing to a safer online environment.
  4. Protection of Minors: There is a specific focus on safeguarding minors between the ages of 13 and 17 from targeted advertising practices, enhancing their online privacy and safety.

This regulation is part of the EU’s broader efforts to ensure responsible and safe online practices for its citizens. For more in-depth information on the DSA and its implications, please consult our resources or the relevant EU authorities.

How is Nivafy Aligning with the European Digital Services Act (DSA)?

The European Digital Services Act (DSA) ushers in a new era of regulations, focusing on platforms with substantial societal influence, namely VLOPs and VLOSEs. Our core values have always been synonymous with the principles enshrined in the DSA – chiefly, the creation of a secure online environment.

Nivafy, is wholeheartedly committed to fulfilling our DSA obligations by the set deadline of February 17th, 2024. To meet these commitments, we are introducing several enhancements tailored for our EU users:

Enhanced User Content Control:

We understand that Nivafy, want greater control over the content they encounter. While Nivafy, is primarily a visual and marketplace platform, we offer public content through features like Journeys and Nivafy TV. This content is personalized for each viewer, ensuring a relevant experience. To align with DSA requirements, all EU users will gain the ability to comprehend why they are shown specific content and opt out of personalized content experiences in Journeys and Nivafy TV. We’ve also created a simple guide explaining how personalization functions. See our guideline for Eligible Content Recommendation. 

Notification and Appeals Process for Content Removal:

Upholding our community guidelines is of utmost importance. Users can effortlessly report content or accounts that they believe violate these guidelines using our reporting tools. To enhance transparency, Nivafy, will now notify users about the reasons for content or account removals, allowing for easy appeals. These features are available to our global users. As part of our DSA compliance efforts, we are integrating with the European Commission’s Transparency API, providing information about enforcement decisions related to EU-based accounts or content.

Updates to Advertising:

In response to DSA requirements, we are implementing various updates to advertising for EU and UK Nivafy Residents, including:

  • Restricting personalized advertising to Nivafy residence aged 13 – 17 in the EU and UK.
  • Offering EU Nivafy residence aged 18+ increased advertising transparency and control.
  • Establishing a digital library for EU targeted advertisements, enhancing transparency.

Commitment to Compliance:

Nivafy, is firmly committed to DSA compliance. We have designated DSA compliance officers responsible for overseeing our DSA obligations and ensuring compliance across various aspects of our business.

Fundamentally, we believe that regulation complements a commitment to ethical business practices. This has always been our approach to product and platform development. Nivafy, is dedicated to providing a safe, private, and enjoyable space where users can connect and express themselves visually.

For additional information, please refer to our DSA resources or reach out to our dedicated DSA compliance officers at [email protected]. Your privacy and online safety remain our paramount concern.

If you have any inquiries regarding the DSA that haven’t been addressed in this section, kindly share them with us here.

Nivafy DSA Compliance & Transparency Statement

Last Updated: 04 November 2025  Version: 1.1

In accordance with the European Digital Services Act (Regulation (EU) 2022/2065), Nivafy provides the following additional transparency information for users in the European Union and the European Economic Area.

1. Designated Contact Point (Article 11 & 12 DSA)

For communications with EU authorities, trusted flaggers, or users regarding the DSA, please contact:
[email protected]
This inbox is monitored by our DSA Compliance Team within Nivafy AI Inc.

2. Notice and Action Mechanism (Article 16)

EU users can report illegal content or potential violations of EU law or our Community Guidelines directly via Nivafy’s in-platform reporting tools or through our Legal Request Form.
Each valid notice is reviewed by our moderation specialists.
When appropriate, we will:

  • Remove or restrict the reported content;

  • Notify the content creator with the reason and the possibility to appeal.

We maintain internal records of all notices received and actions taken as required under Article 17 DSA.

3. Appeals and Complaint Handling (Article 20)

If your content or account has been restricted or removed, you may appeal the decision directly from the notification panel in your account or by contacting [email protected].
Our moderation team reviews appeals promptly and communicates decisions, generally within 30 days.

4. Transparency Reports (Article 15 & 42)

Transparency Reporting (Articles 15 & 42 DSA)

Nivafy is currently operating in Beta and does not yet serve paid advertisements or operate at the scale requiring formal transparency reporting under Articles 15 or 42 of the DSA.

Once advertising features and large-scale user operations become active, Nivafy will begin publishing biannual Transparency Reports detailing content moderation actions, appeals, and advertising transparency metrics.

A placeholder Transparency Report page will be published prior to public launch to outline our future methodology and reporting schedule.

5. Content Moderation Technology Disclosure

We use a combination of:

  • Automated detection tools for spam, explicit content, and fraud patterns; and

  • Human review by trained moderators.
    Automation supports efficiency but no final removal decision is made solely by AI; human oversight is always applied.

6. Advertising Transparency (Article 26 & 39)

All paid advertisements shown to EU users are clearly marked as “Sponsored.”
EU users aged 13–17 do not receive targeted ads based on personal profiling.
For adults, ad targeting is limited to high-level categories (e.g., art, gaming, fashion) and users can adjust their ad-preference settings in the app.

7. Compliance Officer & Governance

Nivafy has appointed a DSA Compliance Officer responsible for oversight of these obligations and annual reporting to executive management.
Contact: [email protected]

Our Commitment

Nivafy continues to align our practices with EU law and to promote safety, fairness, and transparency.
These measures apply in addition to our Privacy Policy, Community Guidelines, and Terms of Service.